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July 11, 2005
Big Pond, big buck-pass
Telstra spokesman Craig Middleton (from whom we sought a comment on this yesterday) says that there's no dispute between Optus and Big Pond", and Bleeding Edge "really has to try to understand what RBL is".
He then proceeds to instruct us thus: "An international spam blacklist provider has some Optus IP addresses listed as spam sources. This has, I am told, been an issue for them for about five or six weeks. It's for Optus to sort out with RBL.
"I'm sure BigPond will not be the only RBL-subscribing ISP to be bouncing Optus mail as a result".
On Razor, where we've also posted on the situation, he's asserted, "If Optus have a problem with RBL it is their responsibility to sort it out. Your attempt to colour this as a BigPond versus Optus issue is misleading and the claim that "BigPond is blocking [Optus'] efforts" is simply untrue."
Well, according to Optus tech support, Telstra has put in place a system that prevents Optus engineers from removing the blocks on the IP address range. I'd describe that as a dispute.
And maybe we should change the name Big Pond to Big Pontius, given that the statement "If Optus have a problem with RBL it is their responsibility to sort it out", is a typical Telstra exercise in denying any responsibility.
That's evidence enough, to our mind, of a Big Pond versus Optus dispute.
The situation is that both Big Pond's CUSTOMERS and Optus' CUSTOMERS are suffering from the effect of the blocks, and Big Pond should be working with Optus to sort out the problem, rather than trying to split hairs and deny any responsibility. Telstra really has to try to understand what the word "dispute" means. Given they're in dispute with practically everybody, they tend not to notice.
Posted by cw at July 11, 2005 09:05 AM
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Comments
To quote a wise man: You idoit!
Push that barrow. Telstra are right on this one. If they outsource (thats basically what take someone elses list is) there block list, then it is up to optus to fix it. Why not report on all the other people around the world that are bouncing OPtus messages because they are on this list? Probably not as nice a story for the "Mejar" (as footytalk.com.au like to refer to them as (the media that is)) i.e. you, to report.
Keep pushing that barrow!
Molly
http://mollyzine.blogspot.co
Posted by: Phillip Molly Malone at July 11, 2005 11:10 AM
Gosh Molly. If you're going to insult somebody, it helps to get the spelling right.
We don't mind at all being called an "idoit", which translates to "I do it", of course, which is really the case with Telstra. They're the ones doing it, although they choose to hide behind excuses. Very poor excuses.
Posted by: cw at July 11, 2005 11:20 AM
Fair call (on the spelling).
But what about a smack for Optus. From my knowledge the way you get on those RBL lists is to not have your mail server setup correctly to avoid being used for spamming, isn't it? So what have Optus done to tighten up there shop?
JMTC
Molly
Posted by: Phillip Molly Malone at July 11, 2005 01:10 PM

