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April 24, 2005

Some kudos for Telstra

Telstra's decision to make GPRS Internet access available free for its Pre-Paid Plus customers from April 6 to June 5 is a great way to introduce the service to customers.

We couldn't find any reference on the Telstra Web site, but if you call 125 8889 on your Telstra Pre-Paid Plus mobile, you'll hear all about it.

Syd [thanks for the tip] is trying it out on his Treo 650, and so far he's found it rock solid.

We have tended to be umm, mildly critical of Telstra from time to time, largely because of Big Pond and their lamentably poor service, over-charging and throttling of broadband speeds which are all holding back the Australian community, and in particular the business community.

We're much more positive about Telstra's traditional networking and mobile phone services. You can get cheaper deals, and their response to replacing those RIMs and pair gains systems that make it impossible for a lot of people to get ADSL could be improved, but the networks are generally solid and the coverage outstanding. That's why we still have a Telstra mobile.

We'd like to see them do a few more things like this to give some additional value to their subscribers. This is a good start. We're prepared to give them a koala stamp.

Posted by cw at April 24, 2005 12:41 PM

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